Can't view the project on PC after publish

Mar 16, 2017

Dear all,

I am facing a problem that I can't view the project on my PC after publish and keep stay on loading status (please refer to the attachment).  May I seek your help to share some Tips / Solutions on it.  Thanks!

3 Replies
Alyssa Gomez

Hi Matthew!

Thanks for including the screenshot here. It looks like you might be trying to view the published content locally rather than uploading to an LMS or web environment, and that may be what's causing this issue. You'll want to make sure to upload your published output to it's intended environment to test it properly.

A quick and easy way to test content published for Web is uploading it right to Tempshare. This is a free tool that will create a temporary internet link for you to view your published course on the web. Similarly, for testing LMS courses we recommend uploading it into SCORM Cloud, as it's an industry standard for Learning Management Systems. You can sign up for a free account for testing purposes; it really comes in handy!

If you're still seeing these issues after testing it out in Tempshare for the web output or SCORM Cloud for the LMS output, would you mind sharing your .story project file here so we can do some additional investigating on our end? You're more than welcome to share it right in the thread here as an attachment on to a comment, or if you'd prefer you can share it privately with our Support Engineers over here. Thanks for reaching out!

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