cannot align player logo with menu

I should add that the white box in the logo file is as far to the left as possible.

Hi Megan! 

Would you be able to share the logo file so that we could take a look at that?

If you cannot share here in the forums, you are welcome to share here privately.

Thanks Leslie, attaching the logo shown above. Cool!

Here's another test my coworker whipped up showing an image in the logo area pretty well lined up with the menu text.

Hi Megan!

Thanks for sharing the logo and allowing me to take a look. 

Do you experience the same issue if you add the logo in another file? I'm not able to replicate the issue you are reporting.

Yes, that Storyline file I attached is a new one that I created separately from the other file I was having an issue with.  What happens after you select a black skin in the player? :) thanks for testing

I'm getting the same result Megan.

Are you working with 96 DPI on your system? I know utilizing a different setting can cause alignment issues.

Weird!  I didn't know that was a thing. When I opened up my settings, it did show the same as the suggested settings in that link. Thanks! The investigation continues..

Thanks for checking Megan. You are welcome to reach out to our support engineers here if you need someone to dive a little deeper. If you utilize a totally blank file with no template or color scheme - does the issue still occur for you?

Check this out.

It's working fine if the design is set to 4:3 but adds extra space on the left and right margins in the logo area if the design is set to 16:9.

The result is a scaled down logo that doesn't align properly.

Here is a screen-cap I took comparing the two publishes using the same 200x220 pixel logo. 200 pixels wide becomes 174 pixels. I used in-browser developer tools to compare.

To be sure, I am using the most recent version of SL2!

At this point, it's not possible to set the course to 4:3. We are in final review and it would be a great effort to rework the entire course since this one includes custom scenario videos shot by another production company. 

I think I will contact support engineers. Thanks for your time Leslie!

attaching the 4:3 test file here

attaching the 16:9 test file here

Thanks Megan! I see where you reached out to our support team (00956958) and the issue has been reported to our QA Team. Good investigation skills :)

Thanks Leslie!

Upgraded to SL 360 and having the same issue :-( Bummer!

Hi again Megan :)

I upgraded the demo project file from your case and bug report, and I'm seeing it as well. I'll duplicate the report for SL360 as well. 

Thanks for reaching back out and letting us know.