Articulate ID is a new part of our download/trial process and is not yet connected with your Heroes account. Here is more information about Articulate ID. What link did you use to try and download Storyline? I didn't see a similar message when I pulled the update from here.
4 Replies
Hi Brian,
Seems odd that you're getting that prompt...I don't. Perhaps Staff can help you out.
Hi Brian,
Articulate ID is a new part of our download/trial process and is not yet connected with your Heroes account. Here is more information about Articulate ID. What link did you use to try and download Storyline? I didn't see a similar message when I pulled the update from here.
Thanks Ashley, I'm seeing the message when trying to download from here: http://www.articulate.com/store/trial-download.php
I was able to download it, however, when clicking in from the upgrade link in Storyline, should have tried there first.
Thanks Brian for the update - the use of Articulate ID hasn't made it to all sections of the site and downloads yet.
This discussion is closed. You can start a new discussion or contact Articulate Support.