I have problems getting my survey exported as a XLIFF file. It starts to export, but after two seconds I get a error report and I have to force Storyline to close before it decides to work again.
Am I the only one with this problem or? Just downloaded Storyline today.
I'm sorry you also see that error, and I'm happy to work with you. Referencing Thomas' case, here's what we recommended:
At the moment, the error message generated from the report says that there isn't an application in place for this file type.
Let's check to see what the default application is for this type of file.
In case this helps: An .xlf file gets created in the export to XLIFF process. You may open it in the browser or import it into a translation editor.
And if you could share a sample Storyline file for testing, that would be super. We'll delete it after troubleshooting. If that works, simply use this private upload link.
3 Replies
Hi Thomas,
Thank you for reaching out!
Oh no! That shouldn't be happening. Let's see if we can pinpoint the issue here:
You can send this to me privately by clicking here.
Please let us know if you have any questions!
Having the exact same problem. Is there a solution?
Hi there, Dan!
I'm sorry you also see that error, and I'm happy to work with you. Referencing Thomas' case, here's what we recommended:
And if you could share a sample Storyline file for testing, that would be super. We'll delete it after troubleshooting. If that works, simply use this private upload link.
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