Cannot import Powerpoint into Storyline

Hi Lisa, welcome to Heroes!

Sorry for the trouble. We'd like to take a closer look at what's causing this issue. Can you please submit a case and we'll be happy to help out. Thanks!

Hello,

Is there a solution for this?

It happens the same to me...

Thanks,

Ana

Hi Ana,

If you haven't already, I recommend reviewing the following article:

Articulate Support - Error: Failed to Import PowerPoint Presentation

Please also make sure you're working with a local Storyline project and a local PowerPoint presentation: 

• Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
• You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
• Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

Please make sure you're running the most recent version of Storyline. Articulate Storyline Update 5 includes bug fixes, performance improvements, and HTML5 output enhancements. Click here for details.

Let us know if you still have trouble with this.

Thanks!