I am using Storyline on a MAC with parallels. When I insert an object, it doesnt display correctly. I have tried changing the DPI to 96 per the instructions i saw in a previous thread. This doesnt fix the problem, mostly i think because the adjusted resolution is not saving?
If everything is in order there, unsupported DPI settings will definitely cause some wacky object display issues:
If you see anything resembling the above, DPI is almost certainly the culprit.
If you are able to make 96 DPI "stick" and the problem persists, please share a screenshot of the improperly-displayed objects on your machine. Thanks!
I could not make the 96 DPI stick only with the instructions. I had to change things for the MAC as well. Apparently, I had two extra layers of complexity:
1. I am on a Mac Book
2. It has retina display
The way that i eventually fixed this was to change the setting of the display from parallels.
3 Replies
Good Afternoon, Yuna.
Are you following our tips and best practices for running Storyline on a Mac with Parallels?
If everything is in order there, unsupported DPI settings will definitely cause some wacky object display issues:
If you see anything resembling the above, DPI is almost certainly the culprit.
If you are able to make 96 DPI "stick" and the problem persists, please share a screenshot of the improperly-displayed objects on your machine. Thanks!
Hi Justin,
I had all of the above issues
I could not make the 96 DPI stick only with the instructions. I had to change things for the MAC as well. Apparently, I had two extra layers of complexity:
1. I am on a Mac Book
2. It has retina display
The way that i eventually fixed this was to change the setting of the display from parallels.
Configuration > Hardware > Video > Scaling
Thanks for sharing your solution with the community, Yuna!
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