Cannot load theme because of text placeholders !

Jul 04, 2014

Hello,

I spent some time making a nice theme with a few layouts.

After exporting the theme, I could not load it in any project (it would just "try").

I managed to track the problem to a layout (the first one) where any text placeholder would prevent the theme to load.

Any idea on what's happening ?

Thanks.

9 Replies
Ashley Terwilliger-Pollard

Hi Pierre,

Without seeing the theme or template you're working with and what happens - it's hard to say. But you mentioned it would "try" to load - do you mean that it just freezes down Storyline or it's constantly acting like it's loading? 

Can you confirm that you're following along with the guidelines here for working with Storyline:

Ashley Terwilliger-Pollard

Hi Pierre,

When I opened your zip file, the files I saw were a .athm file type - I don't know what that file type is, but it's not a .story or .storytemplate file which would house your theme. Can you let me know where you're creating these themes? If they're not created in Storyline, unfortunately I'll be unable to assist.

Ashley Terwilliger-Pollard

Hi Pierre,

I definitely had a brain lapse yesterday when I read this. That is absolutely the theme file, and it's accessible through the slide master as detailed here. Now that I've had a cup of coffee - I opened both your theme files in my Storyline project and loading the buggy and clean versions and didn't see any particular elements to your theme (which sounds like you expected that in the buggy theme). I applied placeholders to both and they appeared on the slides.

You mentioned tracking the problem to a particular layout - when you removed that placeholder does the theme then load successfully? Are you able to apply the placeholder after the fact?

Pierre Jouan

Nothing's like a cup of coffee !

I remove graphics from themes so it might not be clear what to expect :

- buggyTheme won't load at all because of placeholder on the first slide (why ?)

- cleanTheme will load because first slide is empty (the only difference is I removed the placeholder).

I was lucky enough to find this workaround for my carefuly crafted theme but I was afraid for a moment that the theme would have been useless !

Ashley Terwilliger-Pollard

Hi Pierre,

Coffee makes the world go round...

I tried loading both themes in - and they both seemed to appear in the sense that the bottom of the "slide master" says the new theme name - either "buggyTheme" or "cleanTheme" - so I can't necessarily recreate the behavior. I'm glad you were able to figure out a way around it - but if it occurs again, let me know and I can send you directions on how to share the actual theme with me privately.

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