Cannot open published file
Mar 13, 2013
Hi everyone,
I'm having issues with Articulate Storyline--I need to be able to send the html or swf file to someone to view from their home computer, but we both keeping getting error messages. For the .swf file, I receive an "Error cannot open swf file" and when I use firefox to open the HTML file, it doesn't show anything just a blank screen. I have java and flash both updated and cannot figure out what the problem is.Is it possible to send the file as a different format for people to open from their home computers without internet? How do I do that?
Thanks,
Daniela
4 Replies
If you publish the course using the CD option you can then select to email the result from the Publish Successful message box.
This will zip it all up and add it to an email with instructions of how to open it up.
You can't just send the swf or html file, it needs all theother stuff too to play it successfully.
Hope this helps
Helen
I imported a swf file, but Unable to see in HTML output.
Hey Viju!
Sorry that's happening, thanks for including the screenshot. This thread is a bit older but I'd love to help here!
Can you share your .story project file in the thread so I can take a look and do some testing? You can add it to a comment like this:
Thanks again! ☺️
Hi Viju
I can see that Ali is helping you, but thought I'd add an extra note.
Flash is a fading technology so not all browsers support it now. Try opening your course in a different browser, or convert your video into a different format, maybe MP4 if possible.
Helen
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