Cannot open *.story file

Hi, Jasmine -- 

Thanks so much for your question and I'm really sorry to hear about your Articulate Storyline project file. There is a chance it could be corrupt beyond recovery. However, there may still be a working version of your project in your temp files. Here's how to check:

1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline

2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.

3) Change the file extension of the copy on your desktop from *.tmp to *.story.

4) Double-click the file to open it in Storyline.

You may also want to see this article for details additional troubleshooting steps that may help, and if you have already exhausted all of the options previously mentioned, you may want to work directly with our Support Engineers via this contact form. 

Hi Christie, 

I tried using the suggested method but unfortunately I still can't open the file. I am re-doing it now. 

Hi, Jasmine -- Sorry to hear the method suggested above did not do the trick for you. In the hopes of avoiding potential corruption in the future, please take a look at this article with recommendations to Create, Edit, and Publish Articulate Storyline Courses on Your Local Hard Drive.