I am using SL 360 (v3.41.22509.0). I have a .story file that I sometimes cannot preview slides, and I cannot publish it to Articulate Review ever. I read some of the support articles and starting to import my .story file into a new blank .story file scene by scene. I pinpointed one slide that seemed to cause it to choke, deleted it, and then I could preview, but I still cannot publish. I tried restarting my system several times. This morning, I could preview all scenes for a few times that I tried it, but now it has stopped working again. I still cannot publish it. Would you be able to look at my .story file privately?
2 Replies
Hi Jody,
Thanks for sharing the details of what you are experiencing and the troubleshooting you've already done.
I've opened up a support case on your behalf and emailed you the private upload link.
Thank you. Uploaded my file.
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