Cannot resume courses in Storyline 2

Our issues regarding this may be local to our own LMS, but I'm wondering if there are any known problems regarding resuming courses for others. Ever since we upgraded from Storyline 1 to 2, having changed nothing about courses before republishing them in Storyline 2, we can't get them to resume. It doesn't matter which reporting version we use, SCORM 1.2, SCORM 2004, or Tincan, all of them won't resume (or even prompt to resume, for that matter). The only exceptions are Tincan when using the Articulate Mobile Player on iOS and Tincan. The strange thing is that when using Fiddler 2 to watch requests and responses coming to and from the LMS, we see Suspend Data just as it should be. Can anyone offer some help? If you need more information, just ask.

5 Replies
Emily Ruby

Hello Chris!

You may want to look at the  information here about troubleshooting your LMS.

Also, FYI, when you use the "reply" button from the email, your email signature will copy into the post. You can click on the Edit button to remove this. To avoid this, click on the title of the thread to be directed right to the thread to post.