Cannot turn off the hover cursor over hotspot

Hi Ben,

I have tried this but didn't get the answer. Still I am have created manually hope this will help you.

Thanks, I am familiar with doing it that way but it involves extra work. What I want to understand is why I cannot always get the Show hand cursor on hover option to work from the right click menu. Checked or unchecked, the had cursor still displays on hover. I want to turn it off here.

Hi Ben,

I haven't run into any issues associated with the hover and right click menu, but can you look at confirming you're working on local project files and then look at going through the repair of Storyline. 

Hi, Ben -- In addition to what Ashley suggested, I was also going to ask if you would be able to import your file into a new file to see if you find improvement. Hope that helps and please keep us posted! :)

Just chiming in here - I have tested on an existing project and also a new project and get the same behaviour as Ben.  I cannot switch off the 'show hand on hover' action on a hotspot even though the option is deselected in the right click menu.

Thanks for responding, the file I attached earlier was the result of a importing into a new file. I cannot turn off the show hand on hover when in Test mode. I do have it working in Try mode which is strange.

Hi Ben,

Sorry for missing this last night - I'm taking a look at your file currently to double check everything and will be in touch once I have additional information or questions. 

Hi Ben,

Thanks for letting me double check your file and play around with it. With a bit further digging and reviewing some other previous threads this is the expected behavior when you've assigned a trigger such as the "submit interaction" to the hotspot. If you were to assign the submit interaction trigger to something else such as a submit button on the player, then you could stop the user from seeing the hand cursor. I suspect you want that set up so that the user doesn't immediately know where to click just based on the hand cursor itself - so you could use the set up that Praveen shared, change the trigger as I mentioned, or also look at adding in some additional hotspots to throw users off a bit? 

Hope that helps and sorry for the delay! 

Ok, I can accept that this is the answer but it is not very user friendly. If you are creating a simulation for testing purposes, it makes no sense that the cursor should automatically give away the correct response and the designer has to create extra elements just to hide it on every slide.

Clicking a Submit button after every choice makes it a test, not a simulation. Given the fact that there is an option to disable the hover cursor in the Test mode and it doesn't work makes it even more confusing. Maybe that could get fixed??

Hi Ben,

If you uncheck that and remove the trigger you'll see it works as you'd want - but the trigger is going to add back in the hand cursor. So it works, but essentially the trigger associated with the hotspot overrides that behavior. This is currently considered by design from our team, but you can certainly request a change in the form of a feature by sending along your thoughts here. 

Ok, I understand now that it is the Submit Interaction trigger that forces a hand cursor. I will submit a feature request that the author should have the ability to allow the cursor appear as it actually appears in the application they are simulating.

Thanks Ben for sending along the feature request and please feel free to let us know if you need anything else.