Cant hear sound

Oct 25, 2019

Hello 

I have created an eLearning that works fine when I preview it.  It even works locally on my CPU when I publish it, but when I upload it to be viewed from a browser (IE and Chrome) I cannot hear the sound on any slide.  Can someone tell me what I am doing wrong?

6 Replies
Len Franklin

Hi Katie,

The source files are going to be hosted in a learning management system on my company's server.  The company has used Storyline as it's primary authoring tool since version 1 and there are hundreds of courses loaded into our LMS on the company server.  Im not sure as to why this problem with the audio/video/animations is happening now.  Some of the older courses are not working properly as well.  I will attach the source .story file in the private area.

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