Canvas: Score resets to zero on re-entry (anyone have a fix)

This has been a real problem for me with using Scorms with Canvas. Trying to use Scorms with 7th, 8th and 9th graders with Canvas is frustrating. I tell them to stay out of the assignment box once they are done but.....

Has anyone else had this problem? If so, have you found a fix?  

It seems to be a common and accepted problem.

It there any way to change a setting in the player or something to stop it from doing that?


Storyline 3 is what I am using


1 Reply
Katie Riggio

Hey there, Brian.

Although I don't have much experience with Canvas, I'm happy to lend a hand! 

This behavior sounds like it may be a bug we're investigating: When a course is resumed more than twice, the LMS score resets to 0%. This happens in the Flash output, and HTML5 output was last reported to work correctly.

Does that match what you're seeing? Also, I found a similar report mentioned in this discussion. Have you had a chance to connect with Canvas' team for more insight?

Let me know, and we'll explore our next best steps from there!