Captions on layer appearing empty after first view

Mar 16, 2015

Hello,

I had this issue, and thought I should post in case anyone else runs into the same thing.

I have an instructional message set up as a caption on a layer that fades out (caption fades out;  layer closes when timeline is finished; layer is set to Reset to Initial State).  

These settings allow users to re-open the layer to view the message again.  However, when the message closes, I found that reopening the layer displayed an empty caption shape, with the text only appearing for an instant just before the whole thing faded out.  

After much experimentation, I discovered that this only happened if the caption had an Exit Animation , and no Entrance Animation.  So if you run into this, simply add an Entrance Animation to your caption.

I hope this helps.

1 Reply

This discussion is closed. You can start a new discussion or contact Articulate Support.