Captions on marker not showing properly when revisited

Hello Marco!

Yikes, that doesn't look right! It almost looks like the marker stops loading. I've created a sample project with markers. Do you mind taking a look and letting me know if you see the same error?

If not, we'll want to take a look at your project file. Do you mind attaching it to this discussion or uploading it to use using this secure upload link? 

Sorry for my late reply.  Yours work. I will send mine.

Hi Marco,

Thank you for sharing your course with us! 

Upon further review, I was able to recreate this snag in a new file as well. I am going to bring this to our team so we can take a closer look. I included this thread so we can be sure to reach back out as soon as we have an update to share!

Please let us know if you have any questions! 

Thanks Vincent, I will look forward for your support. 

Dear Vincent, any update on this problem? Thanks a lot.

Hi Marco,

There is not an update at this time. I wanted to share some information on how we define bugs and how we tackle them when they occur.

This conversation is attached to our report and we will share updates here when we can.

Hello!

I quickly wanted to share that we are no longer seeing this bug, Marker with Captions on a layer are Misaligned upon revist, in the latest version of Storyline 360.

I'd recommend using Storyline 360 (Build 3.61.27106.0) or later.

You can reach out to our Support Team in this discussion or privately in a support case.