Captions staying on next slide

Mar 04, 2020

Hi there, 

New to Articulate community.

I created a project with three slides.  There is a video on each slide.  I've already entered captions for all three videos.

When I publish the project to review, the last caption on the first video slide is present above the captions on the next two slides.

My version is up to date.

Please advise and thank you for the assistance.

Trish

2 Replies
Leslie McKerchie

Hello Trish and welcome to E-Learning Heroes :)

Thanks for contacting us and sharing what you are seeing with your closed captions remaining on your slides.

This is an issue that has been shared with our team and we are taking a closer look at it.

I've linked this conversation to the report so that we can share any updates we have with you here in the future.

As a workaround in the meantime, be sure to adjust the slide properties from automatically advance to advance by user.

Leslie McKerchie

Hi Trish,

Great news!  We just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here

The item you'll be interested in is:

Fixed: Closed captions carried over from one slide to the next when the slide advanced automatically. Revisiting the slide also duplicated the closed captions.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

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