Carriage Return (CR) missing in file - import in LMS not working

I hope one of you can help me out. 
We have an issue when we publish our files in Articulate Storyline 360. We publish an AICC file which is imported in our taleo LMS. We found out that for some reason this no longer works. In the CRS files, there is missing a Carriage Return (CR). 
I added two file to this (the one working and the one not working).
I can create those CR lines manual, however I wonder if there is something we should do to ensure that CR Is in the files again. 

We did not have this problem in Articulate 2 and also in the beginning of using Articulate 360 this was not an issue.
Thanks for helping out.


3 Replies
Katie Riggio

Hi there, Elma!

I'm excited to share that we fixed the issue where CRs did not include carriage returns and ran on a single line. Here's how to update Storyline 360 to see all the recent enhancements and fixes.

If the problem reappears, please record a Peek 360 screencast for me and I'll be happy to help!