What version of Storyline are you using? You can find this detail by clicking on the Help tab, then About Storyline.
Can I confirm that you're working on a local hard drive (typically the C: drive)? Working on a network drive can cause freezing issues similar to what you're describing, so I'd like to rule this out as the culprit.
Would you mind sharing the game .story file with me? I'll try to replicate the behavior and will delete it after troubleshooting. You can send that Storyline file privately in a case here.
I am using Storyline 360, and have all files on the local hard drive. I've
tried importing the game file into a new project with no success. I am
attaching the original modified game that works, as well as the test
project in which I imported that file. I hope you can help!
Hi Nora. Could you try again to attach those files here? Attachments don't work when replying via email. If it's one of our downloads from our community, just let me know which one, and I can try it on my end, too!
Thanks so much for sharing your files. I'm seeing the same problem you're seeing! I'm not able to see the Categories game slides when I import them into a new Storyline 360 file.
Let me get this over to our Support team for further insight. They'll take a look and reach out to you via email with next steps!
6 Replies
Sorry for the trouble, Nora. Happy to help!
A few questions:
Let me know, and we'll explore our next steps!
Hi Katie,
I am using Storyline 360, and have all files on the local hard drive. I've
tried importing the game file into a new project with no success. I am
attaching the original modified game that works, as well as the test
project in which I imported that file. I hope you can help!
Thank you.
Nora
Hi Nora. Could you try again to attach those files here? Attachments don't work when replying via email. If it's one of our downloads from our community, just let me know which one, and I can try it on my end, too!
Thanks, Crystal!
Hi Nora!
Thanks so much for sharing your files. I'm seeing the same problem you're seeing! I'm not able to see the Categories game slides when I import them into a new Storyline 360 file.
Let me get this over to our Support team for further insight. They'll take a look and reach out to you via email with next steps!
Thank you!
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