CC - Shows in Review missing from SL file now

I'm having a very odd problem. I published a course to 360 Review for client feedback and all CC appears correctly. I saved the file to my computer and now, when I open the file all CC is missing. 

I didn't delete the CC and it's puzzling that the same course renders correctly in Review. 

I can send a link to the review course if needed. 

2 questions

1. is there any way to export the course from Review so the CC doesn't have to be re-entered?

2. What could have caused this issue?

5 Replies
Noel Read

That's interesting. If you can still publish to review and they are still there then I would say that they might still be there, but hidden for some reason. You could upload your file here (or to the Help Area where they have a private upload area) and then they could check to see if they can see them.