Character Inserts- cutoff

Jan 14, 2021

Hello,

When working on my project the last few days I have been inserting the same character with no issues until this afternoon when the person is now showing cropped.  I had read a few things on here and how to fix, attempted all an still not working.  Thoughts on other efforts to resolve?

(In my attachment I did crop the bottom however, I did not crop the side arms)

1 Reply
Katie Riggio

Hi there, Nicole!

Thanks for those clues. I'm sorry you're experiencing that crop!

Is the character in a new state? If yes, this matches an open bug in Storyline. For now, we recommend not using the character placeholder when inserting a character into the slide.

If not, I've got a few tactics for us to try:

Please keep me posted!