Hello! This is probably a dumb questions but sometimes, when I upload a course to my LMS I usually get a button that says "Completed. Let's Continue" which is what I want. Sometimes, I get a button that says "Check your status with this unit."
Does anyone know why I would be getting this? There is only one slide with 2 layers and there are no questions. There must be something that triggers this with the LMS but I'm not sure what it is. I am using Tin Can API if that helps.
Hi there Marque, thanks for your post! It sounds like this could be related to your specific LMS--which LMS are you using? Could you send a screenshot of the button?
You may also want to test your course in SCORM Cloud, which will help determine if the issue lies within your LMS or the actual project file. If you see the button there as well, let us know and we'll troubleshoot further! :)
Thank you Alyssa. Scorm Cloud was really helpful but did not solve my problem which means that it is LMS specific. I have reached out to them for help. Thanks again!
Got it, thank you! From here, open a support case with your LMS provider to troubleshoot the issue. They’ll know how best to help with LMS-specific problems.
Hi Marque - did you ever resolve this issue? I think it's a problem with the LMS too - I get that message on my iMac and it takes up almost the lower half of the screen and won't go away (but it's not an issue if I use a MacBook or PC laptop- odd!). Using Talent LMS and have reached out to them for ideas on how to address it, but wondered if you ever got feedback on your issue.
I'm getting the same message. I uploaded a test file (Rise) and am getting "check your status with this unit". It's more than the message thing, it's the amount of real estate that the whole message area consumes (see attachment). I just wrote to TalentLMS about it but...any news in regards to this? Thanks.
Marquee and Jeanine may be unsubscribed from this conversation, but if you'd like to contact them to see if they ever found a solution with their LMS provider, you can click on their name and use the Contact Me link to message them privately.
8 Replies
Hi there Marque, thanks for your post! It sounds like this could be related to your specific LMS--which LMS are you using? Could you send a screenshot of the button?
You may also want to test your course in SCORM Cloud, which will help determine if the issue lies within your LMS or the actual project file. If you see the button there as well, let us know and we'll troubleshoot further! :)
Thank you Alyssa. Scorm Cloud was really helpful but did not solve my problem which means that it is LMS specific. I have reached out to them for help. Thanks again!
Hi there Marque! Do you mean that you did not see the problem in SCORM Cloud, but you do see the problem in your LMS?
Yes, exactly.
Got it, thank you! From here, open a support case with your LMS provider to troubleshoot the issue. They’ll know how best to help with LMS-specific problems.
Hi Marque - did you ever resolve this issue? I think it's a problem with the LMS too - I get that message on my iMac and it takes up almost the lower half of the screen and won't go away (but it's not an issue if I use a MacBook or PC laptop- odd!). Using Talent LMS and have reached out to them for ideas on how to address it, but wondered if you ever got feedback on your issue.
Hi Marquee, Alyssa,
I'm getting the same message. I uploaded a test file (Rise) and am getting "check your status with this unit". It's more than the message thing, it's the amount of real estate that the whole message area consumes (see attachment). I just wrote to TalentLMS about it but...any news in regards to this? Thanks.
Hi Harry,
Marquee and Jeanine may be unsubscribed from this conversation, but if you'd like to contact them to see if they ever found a solution with their LMS provider, you can click on their name and use the Contact Me link to message them privately.
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