my software downloaded in all Chinese. I don't read Chinese. Since all the preferences are in Chinese, I can't even figure out where to go and change it. There is no chat feature that I can find for Articulate. Not sure I'll instutution will buy this software with such poor support.
Our support team is also standing by 24/7 at this link: https://articulate.com/support/contact/ with live chat support 24/5 for Articulate 360 Teams customers.
If you're using Storyline 3, we have the options outlined here showing the Chinese version to walk you through fixing it.
2 Replies
Try this: https://community.articulate.com/series/articulate-storyline-360/articles/articulate-storyline-360-user-guide-how-to-set-options#language
Hi Jeff,
Our support team is also standing by 24/7 at this link: https://articulate.com/support/contact/ with live chat support 24/5 for Articulate 360 Teams customers.
If you're using Storyline 3, we have the options outlined here showing the Chinese version to walk you through fixing it.
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