Chinese Simplified

Hi,

I'm still having this problem.  Does anyone know a fix?

Thanks,

Katy

Hi Katy!

Are you seeing the line of boxes in the actual Text Labels editor, or only in the published course? Would you mind sharing the .story file so we can take a closer look?

Thanks!

Here's an example!  Please click the button in the lower right corner to see what I'm talking about.

Hi Katy,

When I click on the submit box without answering the question, I'm actually not getting the line of boxes you describe with that particular example you attached. Would you be able to submit a case and replicate what you're seeing for us in a screencast? 

Test in my computer. Seems OK.   It may be not Storyline's business......

没发现有什么不正常的啊

We got it figured out!  I needed to change the language within the player as well, which I didn't know had to be done.  It works now!   Thanks!

Sweet! Glad you got it working now, Katy. Thanks for checking back in!

Hello Katty,

I am having the same problem when I use the Chinese simpliefied lables. What do you mean that you had to change the language within the player? Can you please explain where that is or send a screenshot of where you changed it?

I would really appreciate your help on this.

Hi Alba!

To switch to a completely different language, or to a customized set of text labels you previously saved, you can use the Language selector on the Player Properties window to choose the set of text labels you want to use. Storyline provides several language options in the Built In section of the list; the Custom section of the list contains text labels you've created and saved yourself. There's a full tutorial here. Hope it helps

Thank you for your answer Peter.

However I have changed the language there to Chinese simplified and it is two of those labels that are not displaying correctly.

I belive that is the same problem that Katy explained, she had changed the labels to Chinese and the one on the invalid answer box did not display.

Any suggestions?

Hi Alba!

Thanks for clarifying. Here's the response that helped Katy:

May I know if you changed the Player Font?

If yes, what font did you use?

It could be that the font you are using does not have the complete Chinese character set in it. I suggest using Arial Unicode MS or the Articulate font instead.

You can change this in Storyline by going to Player > Colors & Effects and look for the Player font drop-down list below.

I just tested it and it didn't give me those boxes in my published output.

Re publish your project afterwards.

Thank you so much for your help!

That solved the problem

Great news, Alba! Have a wonderful weekend

I had the same issues. This is great information.