Choosing Jump to Slide when Timeline ends causes a momentary black screen to show first Nov 13, 2019 By Darren McNeill Hi, When I set the actions on a slide to jump to another slide when the timeline ends there is a momentary black screen before switching to the new slide and when the new slide shows, there is a momentary slight shift from left to right. Is this a known issue?
Wendy Farmer Hero over 4 years ago11/13/19 at 11:09 am (UTC) Hi Darren do you have a transition on the slide that may be causing this...if you can share the slide someone may be able to spot something.
Darren McNeill Author over 4 years ago11/13/19 at 12:46 pm (UTC) Hi, there are no transitions or animations in any of the slides. I cannot share the slide unfortunately as it contains sensitive internal company content. Regards Darren
Wendy Farmer Hero Darren McNeill over 4 years ago11/13/19 at 7:07 pm (UTC) Can you strip the content out or otherwise you might be best logging a support ticket with Articulate and sharing the file privately with them.
3 Replies
Hi Darren
do you have a transition on the slide that may be causing this...if you can share the slide someone may be able to spot something.
Hi,
there are no transitions or animations in any of the slides.
I cannot share the slide unfortunately as it contains sensitive internal company content.
Regards
Darren
Can you strip the content out or otherwise you might be best logging a support ticket with Articulate and sharing the file privately with them.
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