Choosing your character state won't work - help please

Nov 09, 2016

Dear community,

I was wondering if anyone can give me some quick help.  I have built a large course around choosing your own character and then it will be on almost every slide of the course.  I used a template I found here within our community ( call center center + another one).  The character changes as expected on most of the slides. However, on two of the slides, 1.5 and 1.6 the character will not change.  It also has a hard time saving the female state.  I have the same type of slide as 1.5/1.6 numerous times through the course and they all have the same issue. As you can see in the rest of slides, the character changes appropriately.  To me, the triggers all look the same.  I don't know, maybe I have been staring at this too long, but can anyone give me some advice?



8 Replies
Hoffman  EMS Consulting


This is the interesting part.  I have changed that character to a girl, NUMEROUS TIMES.  I save. Then when open the module up again it is back to two boys.  It is like it will not save the female state.  I have deleted the female state, then made a new state with the female, and it continues to have this problem.  When I published this, I doubled checked the slide and it had a male and female. But as you can see, reopening reverts it back to two males. Thoughts?  

Thanks for replying.


Hoffman  EMS Consulting

Here is a big shout out. I have continued to have the same problem.  The states of the characters seem to be tied together. I created the male and female states along with the normal as suggested.  I have deleted the character and restarted from scratch. Making new characters and new triggers. This didn't seem to change the outcome. Any thoughts anyone??


Ashley Terwilliger-Pollard

Hi Tamarah,

If Russell's new file copy doesn't work for you, can you share a copy of the updated file you're working with?  You can upload it using the "add attachment" button at the bottom of the reply window. 

Also can you confirm that you're working on the latest update of Storyline (Storyline 2 Update 11) and that you're saving and working on files locally? 

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