6 Replies
Jenna Grant

I wanted to add that my screen recordings are no showing up either.  I thought it might be because I was working on my hard drive and uploaded to the network (remotely), but then I saved the project to the same network.  When previewing all works well, but when I publish I have the same issues of choppy animations and screen recordings missing.

Jenna Grant

When I work locally with the product it works fine only when I publish it to the network is choppy
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Leslie McKerchie

Hi Jenna! Thanks for the update. I wanted to share some tips with you, which includes that working on a network can cause some latency issues. These are our general tips to prevent file corruption.

Consider these preventative measures to protect your project files:
 
1) Save and publish projects on your local hard drive. Working on a network drive or external USB drive can cause erratic behavior due to latency.
 
2) Save incrementally. If your app has an AutoRecovery feature, take advantage of it. If not, save a new version of your project every hour or so with a new file name each time. If a file becomes corrupt, you'll still have a working version available.
 
3) Install Dropbox. Snapshots of changes in your local Dropbox folder are kept for 30 days. If a file is damaged or deleted, you can restore a previous snapshot: https://www.dropbox.com/help/11/en.
 
4) Don't leave the app open and unattended for long periods of time. Some users have reported file corruption after leaving their apps open overnight. It's possible that a malware scan or disk backup could run because the machine is idle, making your app vulnerable to crashing.
Jenna Grant

Thank you for the tips. Since this project is now 99% complete, how would you suggest I correct the issues?
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Leslie McKerchie

Hi Jenna!

I would be sure to follow the tutorial here for publishing to the web prior to uploading the output to your server.

If you need the content to work on a local computer, you may want to check out this solution.

I also wanted to mention that replying to the forums via e-mail attaches your signature. You are welcome to pop in and edit if needed.