Chrome 44 issue
Jul 26, 2015
Hello
Those who are interested in a batch solution to Chrome 44 issue can do the following:
Use the suggestion provided here by Articulate: http://www.articulate.com/support/storyline-2/html5-output-is-blank-in-google-chrome-44-sl2
AND
1. Put all the folders with the published content into one parent folder.
In my case, I downloaded all the folders from the server (both Moodle and HTTP) and moved them into one.
2. Download some search and replace tool from the internet.
I used Texcrawler from digital volcano, but there should be dozens of others.
3. Pointed the programme to the parent folder
4. Instructed it to search within the subfolders.
5. Instructed it to search for : player_compiled.js
and find and replace this.renderTimer.style.opacity="1"
with this.renderTimer.style.opacity=((this.renderTimer.style.opacity == "1") ? ".9" : "1")
The programme found all the above mentioned files with the strings in them and then replaced them.
The trick is to make sure it is done accurately and without mistakes.
6. Then I uploaded the folders back to the HTTP server and Moodle. HTTP server was done via FTP, but Moodle was slower and painful because of the PHP folder system - lots of clicking.
Using search and replace tools saved time.
8 Replies
Hi Tim,
Thanks for posting here - and you'll also see our official update on the issue from Brian Gil here.
Hi Tim,
The Articulate Updater for Chrome has been released and scans and updates your published courses so HTML5 output will work in Google Chrome 44 and later. (For new courses, install the latest update for your authoring app.)
You can read the directions here on how to use the updater for Storyline.
I just used the Updater on my live LMS loaded with Presenter '13. 1,295 folders scanned over FTP. 124 files found for update. 124 files fixed.
Shazaam! Fixed.
Love it. Going for a margarita.
Glad to hear it Allen! Hope you enjoyed that drink :)
While the updater works well, our users aren't always the most tech-savy. We're hoping not to have to republish our content. Has anyone heard if Chrome will be updating or has articulate contacted them?
I see Chrome 45 beta is out and the problem continues.
Hi Ian,
Once you use the updater your users shouldn't need to do anything else. The Updater and the latest update of Storyline 2 are supported for this current version and later versions.
Please let us know if you have any difficulty.
Thanks Ashley,
But as I mentioned our users aren't the most tech savvy and the html5 version is local to them.
Has articulate contacted Chrome to see about possible updates to Chrome 45+ (I've noted it still exists in Chrome 45 Beta).
Hi Ian,
I'm not sure I'm clear how you're viewing the HTML5 content locally if you're publishing for web? If that's the set up viewing it locally could be the root of the problems. I haven't tested Chrome 45 beta - but as it's still a beta they are likely still doing some work with it.
Our team continues to monitor these type of changes and will continue to do so in the future.
If you've run into any issues going through the updates, I'd also invite you to work directly with our Support engineers so that they can take a look at specific files and hosting set ups.
This discussion is closed. You can start a new discussion or contact Articulate Support.