Chrome Audio Fix in SL360

Apr 27, 2018

The release notes state: Enhanced: We added support for Google Chrome 66. If audio stopped working in your Storyline course, install the latest update and republish.

The forum Update 3 post states: Fixed: Published content stored on your local computer wouldn't play in Google Chrome 64 and later.

Which is it?  A local computer problem or a problem with every course sent to the field?

Sam 

51 Replies
Crystal Horn

Hey everybody. I'm excited to let you know that we just released update 5 for Storyline 3! It includes new features and fixes - check them all out here.

One of the fixes addresses an issue where in HTML5 output, audio on the first slide wasn't playing when viewed from the published output folder using Google Chrome Version 66.

Here’s where you can download and install the latest version of Storyline 3. Let me know how you make out!

Ashley Terwilliger-Pollard

UPDATE: We've now created a tool that lets you mass update existing courses without republishing them. Currently, the updater works on Storyline 360, Storyline 3, and Studio 360 courses. See this article for details!

And soon, the updater will also work on Storyline 2 and Studio '13 courses. Stay tuned! We'll post a comment in this forum thread when Storyline 2 and Studio '13 support is ready.

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