Clarification of screen resolution issue and interface size

Jun 28, 2018

Like others, I authorized my version of SL 2 on my brand new W10 laptop a couple years back and discovered, as others have, the interface was so small as to be unusable. At the time I didn't try adding an older second monitor. Also appears that there will be no fix for SL2 users. SL still works great on my 7 year old laptop with W10 upgrade.

Question:  If I upgrade to SL 3/360 on my newer HP Spectre laptop connected to a non-4K monitor will the interface display properly without zooming the resolution? I've read many of the older posts on this issue but still leery of spending money to update without a resolution to this issue.

Thanks in advance!

2 Replies
Ashley Terwilliger-Pollard

Hi James,

Our team implemented changes in SL3 and SL360 to account for the same issues folks saw in SL2 with a high-resolution monitor. You should see it appear normal and work at your screen size. But, go ahead and take a look at the trial of Articulate 360 here! You'll be able to test it out for up to 60 days and truly see if it'll work for your needs before spending the money. If you need to trial Storyline 3, you can find that here. 

Let us know if you need anything else! 

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