Clicking back in to a completed course

Hello

 

Is there a setting when publishing to stop the following from happening?  (Storyline 1 and 2).

We have a number of courses running from an LMS (Kallidus) When the learner completes a course and exits the results are updated to complete as expected.  However if at any point thereafter they re enter the course and immediatley leave  they enter at the page they originally left but the LMS reports the course as complete again from that day even if they only entered the one page.

Example:

Learner passes course and leaves on last page (certificate) results go to LMS and sate pass.  Learner later (same day or months later) clicks on the LMS link to access the course.  Learner sees the page they originally left on.  Learner closes course.  LMS states they completed the course on that day!!

 

 

1 Reply
Christie Pollick

Hi, Ken -- Thanks for you question and sorry to hear you are running into difficulties! Are you seeing the same behavior when you test your course with the SCORM Cloud (as it is the industry standard for LMS testing)? If you are not seeing the same behavior in the SCORM Cloud, it would be recommended that you reach out to your LMS provider directly for further assistance. 

You may also find this information on troubleshooting LMS issues with SCORM Cloud to be helpful. 

Troubleshooting LMS issues

How to Troubleshoot Your LMS with SCORM Cloud

Please let us know if issues persist!