I had the free trial and then purchased this morning. Now when I open Storyline 360 I get prompted to Sign in and when I click the Sign in button I get an error that says Storyline 360 has stopped working. I have a deadline of Thursday this week and need to finish several courses, please answer asap.
I uninstalled the trial version and reinstalled Articulate 360 and all is good.
Beth Sargent
AVP Instructional Design and Development
CareCredit, from Synchrony Bank
Email: beth.sargent@syf.com Phone (949) 274-2419
555 Anton Ave., Suite 600
Costa Mesa, CA 92626
Thanks for that update, Beth! Truly sorry for the trouble it caused you and others yesterday but glad you're back up and running!
I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.
Beth Sargent
AVP Instructional Design and Development
CareCredit, from Synchrony Bank
Email: beth.sargent@syf.com Phone (949) 274-2419
555 Anton Ave., Suite 600
Costa Mesa, CA 92626
4 Replies
Hi Beth,
We did have an incident that caused some sign-in issues, which has since been resolved. You can always check our status here.
Please let us know if you're continuing to run into any problems.
I uninstalled the trial version and reinstalled Articulate 360 and all is good.
Beth Sargent
AVP Instructional Design and Development
CareCredit, from Synchrony Bank
Email: beth.sargent@syf.com
Phone (949) 274-2419
555 Anton Ave., Suite 600
Costa Mesa, CA 92626
Making care possible...today. Engage with us!
[cid:image008.png@01D2C438.2B058380]
Thanks for that update, Beth! Truly sorry for the trouble it caused you and others yesterday but glad you're back up and running!
I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.
Thanks for the tip!
Beth Sargent
AVP Instructional Design and Development
CareCredit, from Synchrony Bank
Email: beth.sargent@syf.com
Phone (949) 274-2419
555 Anton Ave., Suite 600
Costa Mesa, CA 92626
Making care possible…today. Engage with us!
[cid:image008.png@01D2C438.2B058380]
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