Clicking Sound

Aug 15, 2017

Hi,

I've imported some MP4s from GoAnimate into Storyline 360. When reviewing (in Storyline 360 & Articulate Review), there's a clicking sound as each MP4 begins to play.  The clicking sound does not occur when reviewing them in GoAnimate.  Has anyone experienced this?  If so, how did you remove the clicking sound?

1 Reply
Nancy Woinoski

Yes, I have but I don't think this is an issue with Storyline. It seems GoAnimate adds in this click sound when it uses the html5 beta method to publish the video. 

In Storyline, you can use the video editing tools to trim the very start of the video to remove the click if you don't have any other video editing tools.

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