I don't really understand your comment, Brucce, as the Exit trigger is not working in IE 9 for me either, and Chrome does not play our videos at all, so we have to tell people not to use it.
Please clarify. Do you just have people click the browser window X instead of doing it in the module?
It was my understanding, maybe incorrectly, that the "Exit" button only worked with IE. If that information is not correct perhaps someone could/will explain reality.
And yes - I normally just get people to close the browser, and have never had any reporting or "restarting at point of exit" issues.
It appears that the trigger to Close Program still doesn't work unless the learner is using Internet Explorer as his/her browser. Am I correct that this was not fixed in the January update for Storyline? I have republished some older Storyline programs and still have this problem. Am I missing something?
5 Replies
Think the "Exit" is just for IE, (or that seems to be the case).
Where I have Chrome or Firefox I just get them to close the Browser window, and rely on Bookmarking functionality.
Bruce
I don't really understand your comment, Brucce, as the Exit trigger is not working in IE 9 for me either, and Chrome does not play our videos at all, so we have to tell people not to use it.
Please clarify. Do you just have people click the browser window X instead of doing it in the module?
Thank you!
Ellen
OK..
It was my understanding, maybe incorrectly, that the "Exit" button only worked with IE. If that information is not correct perhaps someone could/will explain reality.
And yes - I normally just get people to close the browser, and have never had any reporting or "restarting at point of exit" issues.
Bruce
It appears that the trigger to Close Program still doesn't work unless the learner is using Internet Explorer as his/her browser. Am I correct that this was not fixed in the January update for Storyline? I have republished some older Storyline programs and still have this problem. Am I missing something?
HI Harriet,
Are you referring to Update 5 released this January (2014)? As this thread dates back to 2012, and there have been a few updates since then.
There are still some known issues of why the exit course trigger may not work, such as browser security mentioned here.
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