I think your template is corrupted. If you go into the master, you'll see two masters and one states it's being used by 20 slides which isn't the case because there aren't 20 slides.
I tried to apply a default template and the CC button doesn't show. Not sure why, but I suspect that something happened to the file. It's easier to rebuild the template than it is to troubleshoot it.
There are a lot of other issues with the template that you can resolve to make it work better. Also, the CC trigger isn't set up correctly.
I'll reset the core template for you and add the file.
Here's a tutorial that shows how to work the player. You'll see it's a lot easier. Story file is attached. You'll need to set up the menu and whatever other triggers/variables you're using, but the player is simplified and should work.
I discovered my main issue was sitting in the chair...I blanked on adding the CC text to the audio in the audio editor. BUT your video helped answer a question I had on something else so alls well that ends well.
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I think your template is corrupted. If you go into the master, you'll see two masters and one states it's being used by 20 slides which isn't the case because there aren't 20 slides.
I tried to apply a default template and the CC button doesn't show. Not sure why, but I suspect that something happened to the file. It's easier to rebuild the template than it is to troubleshoot it.
There are a lot of other issues with the template that you can resolve to make it work better. Also, the CC trigger isn't set up correctly.
I'll reset the core template for you and add the file.
Here's a tutorial that shows how to work the player. You'll see it's a lot easier. Story file is attached. You'll need to set up the menu and whatever other triggers/variables you're using, but the player is simplified and should work.
One other thing, I just used system fonts so you'll need to apply your own fonts and adjust.
Thank you so much for the information!
I discovered my main issue was sitting in the chair...I blanked on adding the CC text to the audio in the audio editor. BUT your video helped answer a question I had on something else so alls well that ends well.
Cheers!
K
Glad that you were able to get the information you needed Katie :) I appreciate you popping back in with an update.
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