Closed Captioning Issue when publishing as video

Nov 13, 2019

I am able to import a screencast video, add closed captions, and add audio with text to speech. When I publish the slide as a video - the closed captioning flicker and you can't read them.

Any help would be appreciated.

Sincerely,

Nicole Messier

 

1 Reply
Lauren Connelly

Hi Nicole!

I haven't seen this issue before! Are you able to share your file with us so we can see where/when the issue occurs? Are you noticing this in a specific browser?

You can share your file by using the "add attachment" button in this discussion. Or you can share the file privately with our Support Engineers by using this link.

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