Closed Captions are hidden under video in lightbox

Feb 10, 2019

I am using a lightbox to show a video clip with closed captions. However, if the browser resolution is set to standard 100% view, the captions are cut of (hidden underneath the video). I have tried moving the video to the back of the timeline to no avail. I also made sure I had the latest update to Storyline 360. I've attached a simple example of my file. Please help resolve!

2 Replies
Ren Gomez

Hi Jennifer,

Good news! We fixed the issue where closed-captions go behind the video when inserted in a lightbox and viewed using Modern Player.

Here's how to install the latest Storyline 360 update to see all the recent enhancements and fixes.

If the problem reappears, please record a Peek 360 screencast for me, and I'll be happy to help!

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