Closed captions font size got small while other player font size remains large

Jan 27, 2020

We republished a story in Storyline 360 (version v3.36.21213.0) first made in 2019 and found that the closed captions font size now got small despite player font size still set to 150%. We used 150% last year just to make the closed captions easier to read. Anyone who can assist?
Kind regards,

1 Reply
Ren Gomez

Hi Martin,

Thanks for reaching out. I'm sorry you're running into issues where the closed captions in the Modern Player do not change size even if you adjust the font size. We have reported it to our team as a bug, and continue to keep an eye on it to evaluate how many customers are impacted.
We're working through this one, and I'll pop back in here to let you know as soon as I have an update.
In the meantime, you can revert to Update 35 in Storyline by going to the desktop app tray, and in the drop-down arrow next to Storyline 360, select Other Versions...

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