46 Replies
Lauren Connelly

Thanks for following up on this feature!

Here's our current feature roadmap. This is what we are currently prioritizing in upcoming releases. A feature for including closed captions when exported a video file isn't on our immediate roadmap yet. You can see our process for managing feature requests here. When we have an update on this feature, we'll follow up in this discussion! 

Wendy Myers

I need captions when publishing to an .mp4.  This request has been open for a year.  Any updates on when it might actually happen?  We do not use YouTube, but rather an internal Knowledge Management system.

I am reduced to recording a video on my screen if I want the captions to show...not very professional.

Thanks,

Wendy Myers
Albertsons Companies

Nathan Gearhart

I've been banging my head against the wall trying to figure out how to see my captions when I publish to MP4... Should have come here first. With a Team license with 12 seats, we definitely need this feature for the instructional videos our team presents. Without the ability to run captions on our instructional content, we will have to find solutions outside of Articulate. 

 

Jeannette McGlinsky

Yes it's frustrating, there is no way to have CC for an MP4 within Articulate... Even Camtasia you have to manually add CC.  The only way is to produce in HTML and add the CC with captions (with a human voiceover) or there is a CC generator with the robot voice but we don't like to use that if we don't have to.  

Karen Cote

I am also disappointed if this feature has not been added yet. I used the Caption tool in Storyline on my MP4, which didn't show up when the video plays on the slide. Then I added the captions in Camtasia, which works perfectly when I view it outside Storyline, but embedded video in the slide, captions do not work. No work around for this?

Teresa McEntire-Orbach

When a teammate told me that CC can't be included in MP4 file output from Storyline, I couldn't believe it. This is absolutely critical to us, as my current project requires producing 15 videos in 7 different languages. It's possible to pull the Storyline-produced MP4 into Camtasia and add captions there, but that's just not right! We'll save time just using Camtasia from the get-go instead. It's disappointing because I really like Storyline, but we don't have time to waste. BTW, this feature ought to be NUMBER ONE on the list - isn't diversity and inclusion important to Articulate?

Wendy Myers

Thanks for stating the case so well.

Thanks,

Wendy Myers | Instructional Designer | SACM | ITOM
IT Service Management
(C) 602-577-4197 | (W) 623-869-5662 | wendy.myers@albertsons.com
20227 N. 27th Ave. MS-1575, Phoenix, AZ 85027 | https://safeway.service-now.com
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Wendy Myers

Not really since it involves yet another piece of software.

Thanks,

Wendy Myers | Instructional Designer | SACM | ITOM
IT Service Management
(C) 602-577-4197 | (W) 623-869-5662 | wendy.myers@albertsons.com
20227 N. 27th Ave. MS-1575, Phoenix, AZ 85027 | https://safeway.service-now.com
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