Closed Captions in Exported Video File

I'd also like to know when this will be fixed

Thanks for following up on this feature!

Here's our current feature roadmap. This is what we are currently prioritizing in upcoming releases. A feature for including closed captions when exported a video file isn't on our immediate roadmap yet. You can see our process for managing feature requests here. When we have an update on this feature, we'll follow up in this discussion! 

I need captions when publishing to an .mp4.  This request has been open for a year.  Any updates on when it might actually happen?  We do not use YouTube, but rather an internal Knowledge Management system.

I am reduced to recording a video on my screen if I want the captions to show...not very professional.

Thanks,

Wendy Myers
Albertsons Companies

 I would love this functionality as well. 

I've been banging my head against the wall trying to figure out how to see my captions when I publish to MP4... Should have come here first. With a Team license with 12 seats, we definitely need this feature for the instructional videos our team presents. Without the ability to run captions on our instructional content, we will have to find solutions outside of Articulate. 

Yes it's frustrating, there is no way to have CC for an MP4 within Articulate... Even Camtasia you have to manually add CC.  The only way is to produce in HTML and add the CC with captions (with a human voiceover) or there is a CC generator with the robot voice but we don't like to use that if we don't have to.  

Maybe the "staff" will take the hint and add as a feature request... for Accessibility especially Section 508, this is an important issue.

Hi, when will this be added? We have state and municipal clients who require videos and accessibility. I've added my input to the feature request for this.

I have been using Articulate for years and I am disappointed in the customer service. They tell us to suggest it as a feature and several years will pass without even a followup comment on the progress. In reality, Articulate very rarely listens to the users or implements our suggestions.

Any word on this update? I also want to publish to an Mp4 and keep my captions.

I would like to also request that there be an option for closed captions when exporting to video, just thought I'd add my voice to the choir in case it helps get this over the line!

Adding my vote for captions to be included in exported video files. This would be a good timesaver and ensure consistency in content across formats.

I am also disappointed if this feature has not been added yet. I used the Caption tool in Storyline on my MP4, which didn't show up when the video plays on the slide. Then I added the captions in Camtasia, which works perfectly when I view it outside Storyline, but embedded video in the slide, captions do not work. No work around for this?

When a teammate told me that CC can't be included in MP4 file output from Storyline, I couldn't believe it. This is absolutely critical to us, as my current project requires producing 15 videos in 7 different languages. It's possible to pull the Storyline-produced MP4 into Camtasia and add captions there, but that's just not right! We'll save time just using Camtasia from the get-go instead. It's disappointing because I really like Storyline, but we don't have time to waste. BTW, this feature ought to be NUMBER ONE on the list - isn't diversity and inclusion important to Articulate?

Thanks for stating the case so well.

Thanks,

Wendy Myers | Instructional Designer | SACM | ITOM
IT Service Management
(C) 602-577-4197 | (W) 623-869-5662 | wendy.myers@albertsons.com
20227 N. 27th Ave. MS-1575, Phoenix, AZ 85027 | https://safeway.service-now.com
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Adding my name to the request for closed captions on mp4 export. PLEASE. This is way overdue.

Yes, this feature is really important for all video content. Please let us know if this is almost ready. 

Kapwing is a good solution.

Not really since it involves yet another piece of software.

Thanks,

Wendy Myers | Instructional Designer | SACM | ITOM
IT Service Management
(C) 602-577-4197 | (W) 623-869-5662 | wendy.myers@albertsons.com
20227 N. 27th Ave. MS-1575, Phoenix, AZ 85027 | https://safeway.service-now.com
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thank you for the software recommendation.  I was excited to see that it can do the captioning for you... unfortunately my current project is too large for the free version but i hope to use it for some smaller projects!

I just completed a video and typed up all the closed captions to learn that when you create an MP4 they don't show up.  So disappointing.  This is a key feature I did not anticipate not working:(

Jumping in to add that we also need this feature. As it stands we're having to make a screen recording going through the project manually to ensure captions are included and it's very time consuming.

This feature has been requested for more than two years without any current comment from the Articulate folks.

Any chance you could tell us if we can expect CC with video any time soon?  Or do we need to find alternate solutions?

I created my video captions in Storyline, then added the trigger Adjust variable, Set Player.DisplayCaptions (*from list of Built In variable) to value True, When the timeline starts on, this slide. My captions now show up!