Combined results not being reported correctly in LMS

Hi Jane and welcome to Heroes! 

It sounds as if your LMS is displaying the actual percentage of the students score based on the final results slide which if they received 100 points out of 300 possible, would be a score of 33%. Based on the passing score you've set up, does the LMS not recognize the student as having passed the course? If so, you'll want to connect with your LMS team about how they're reading your Storyline course and what you've set up as passing - you may also want to review this article on troubleshooting common LMS issues. 

There is some additional information in this article about tracking multiple quizzes,  and there is a lot of discussion in this thread regarding tracking quizzes across multiple branches within Storyline. 

Hi Ashley,

Thank you for your reply! I've read the material on all the links you sent, and they were very helpful, especially the suggestion to try the SCORM cloud for testing.

I didn't mention in my original post that the LMS was also reporting a status of Incomplete and success of Unknown, and this was also the case when I tried the project in the SCORM cloud. I thought this was related to the score %, but I did some more tests and found that using Calculate Results for Selected Questions instead of for Selected Results Slides caused status = Complete and success = Passed, even with the score % still at 33%. (I tried to upload the files I used to test, but am not sure if it worked!)

The only problem I have now is that the user sees the score reported in the LMS as 33%. I can't figure out a way to change the percent reported, so I will probably just make 3 separate courses.

Thanks,

Jane

Looks like only one of my files uploaded, the second one is attached.