Common infrastructure problems that stop playback

May 08, 2013

Hi all,

Have any of you had a clients who couldn't play the files if you hosted them outside their networks? I have had 2 or 3 now who have had problems when they try to play the files that are externally hosted in a variety of locations, but that play fine from within their network.

Has anyone seen and solved this? I realize it could be a million different problems, firewall, permissions, browser add-ons, network virus scanners, etc.

1 Reply

This discussion is closed. You can start a new discussion or contact Articulate Support.