Complete Cause as Complete/Passed Grayed out

I have a final slide and have a button that triggers Complete/Passed an Exit Course when the user Click an "Exit" button. 

I can make the trigger Complete/Passed active, but when I save it, close it and open it again, it is grayed out with the line through it. See attached pix of  the triggers.

I do not have any quizzes in the scenes only two "Essay" questions that are not graded. 

Thoughts?

1 Reply
Ren Gomez

Hi Bob,

Thanks for sharing the issue you're running into! I tested this trigger in Storyline 360 Update 43, in both a regular slide as well as a survey question slide, and couldn't replicate where the Complete course trigger was grayed out. Whenever I saved, closed, and re-opened, the trigger remained intact.

Could you try deleting the button, and recreating it?

Also, if you're able to share your file publicly here, feel free to do so by clicking Add Attachment, otherwise you can share it privately with me here, and I'll delete once I'm done taking a look!