Complete/Incomplete showing Passed in LMS

Every course that I publish in SCORM 2004 3rd ed is showing as passed in my LMS (essentials LMS by eLogic).  Both courses in scorm cloud show a complete and passed status.  Am I missing something (during troubleshooting I also published in 1.2 and same results).

55 Replies
Jessica D'Apice

My case # 01087960 may be related to this issue, as well, as our client mentioned in this case also had issues where their courses set to Complete/Incomplete were being recorded as Pass/Fail as well. I haven't heard back regarding this case in a while, so figured I'd put it here, as  this is the most up-to-date thread on this issue.

Alyssa Gomez

Thanks for joining the discussion, Jessica. I can see that you worked with my colleague Cleo back in June, and he mentioned he would let you know as soon as we get an update on this bug. We know this issue is causing headaches for both course owners and learners, so rest assured we've made this fix a priority.

This thread is tagged to be updated as soon as the fix is released, and you'll be notified immediately since you're now subscribed. 

Leslie McKerchie

Hey everyone :)

Great news! We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here

The Storyline 360 item you'll be interested in is how:

HTML5 courses tracked by the number of slides viewed with a Completed reporting status would incorrectly send a Passed status to the LMS.

Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

Please let us know if you have any questions, either right here or by reaching out to our Support Engineers directly.

Ashley Terwilliger

Hi Zubin,

The issue discussed here is specific to SL3's HTML5 output when set as complete/incomplete is sending a Success status to LMS when set to Track using the Number of Slides Viewed. So it's sending the wrong status (it should show cmi.core.lesson_status is set to 'Complete').

If you've r un into something else with the course relaunching and counting all slides as viewed we'd want to take a look at your .story file! 

Leslie McKerchie

Thanks K.

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