Complete Text Edit Fail in Storyline 2
Sep 25, 2014
Hi everyone,
Been crushing on Storyline 2 the last two days. Was building a prototype for a client when the strangest thing happened - when I go to edit text on a slide, my slide area just goes white with two intersecting red lines (indicating a display fail?).
It happened to me just after I set the text box to not auto fit. Then I went to text boxes on slides that were already completed, same thing.
My system:
1. Mid 2012 Macbook Air with 8GB RAM, 25GB free on 256GB SSD
2, Running Parallels with Windows 7 64-bit. Never posed a problem for Studio or Storyline.
3. Running an external monitor.
What I have tried:
1. Rebooting Parallels/Windows and editing working file.
2. Rebooting Parallels/Windows and creating a new file (new instance of SL2).
3. Rebooting Parallels/Windows and OS/X.
What I haven't tried:
1. Reinstalling Storyline 2 - I am just running the trial, so I wasn't sure I would get trial access again after reinstalling.
2. Whatever else you can suggest.
Thanks,
Steve
3 Replies
Hello Steve,
First I want to confirm that you are working locally as described here. Here is some other information about erratic behavior with Storyline.
you could also try importing your project into a new file to see if that helps.
Thanks Emily.
It got a little more erratic after I posted. Turns out I can work the file fine as long as I don't use numbered paragraphs in this particular file.
I am on local drive.
I haven't tried importing yet.
Do you know if I uninstall and reinstall the trial if it will work?
Hello Steve!
The repair should work the same on the trial version as the regular.
Please let us know if it fixes the issue.
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