Completion Issues using SL 360 and (SuccessFactors) LMS
Sep 23, 2020
Hello,
I recently upgraded a course that was originally created in SL1 to SL360. When loaded onto our LMS server (SuccessFactors), the course launched and executed perfectly except the completion was not captured. I have read all the discussions/advice found within this forum and beyond but to no avail. The following is what I have tried so far, to remedy this issue:
- Published in all of the LMS Reporting options (our LMS prefers Complete/Incomplete)
- Published in SCORM 1.2 and 2004 (4th Edition)
- Tried both an 'Exit' button, tracked by slides AND then a, 'Complete' button, tracked by the completion option
- Re-created the exit page
- Tested all versions in SCORM Cloud (they all showed 'completed')
- Ran a Debug log in SCORM Cloud but to be honest, it reads as hieroglyphics to me therefore, I am unsure if there is an embedded error
Question: could the issue lie with the fact that I opened the old file (created with SL1) and had it automatically 'upgraded' in SL360? Could there be a glitch from that?
2 Replies
Hello Antonietta!
Thank you for sharing the steps you've taken so far! From what you're seeing in SCORM cloud, it sounds like your course is behaving as expected. I found a thread where others are experiencing a similar occurrence with SuccessFactors! Here's the thread!
Thanks Lauren, the problem lied with the our Learning Administrators :). They indicated a 80% pass for the course, to which the course's pass is based on the number of slides viewed and not a quiz.
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