Completion Trigger Question

I have published a Presenter 09 elearning to our LMS and I'm recieving the following error message from our LMS support.  Can anyone tell me how to change the completion settings to fix this error?

Message from LMS Support:

-     When I fail the quiz, it is marking me a completed in LMS

-          When I pass the quiz, it is marking me as incomplete in LMS

This module needs to be reviewed. Could you please clarify what the trigger for completion is? From what I see, the quiz results are not the trigger for completion. It seems it is the fact of viewing each slide of the module that triggers it (when I passed the quiz, the module automatically jumped to one of the last slides, and then completion was not recorded, whereas when I failed the quiz, I went through all slides and then it marked me as completed).

3 Replies
Leslie McKerchie

Hi Denise and Welcome to E-Learning Heroes!

When publishing Articulate Storyline content to a learning management system (LMS), you have four reporting options from which to choose:

  • Passed/Incomplete
  • Passed/Failed
  • Completed/Incomplete
  • Completed/Failed

You also choose 'what' you are tracking:

For more information on this, please check out this tutorial.