CompressLengthMisMatch

I have a slide with six layers.  I made several changes and then attempted to save my project.  I received a message telling me that the "project file could not be saved - CompressLengthMisMatch".  I have no idea what this means and I cannot save the file at all not even with a different name so all of my changes may be lost if this cannot be remedied.

Please help.  Thanks in advance.

 

11 Replies
Emily Ruby

Hello Lori,

I want to confirm that you are working locally with your file as described here. Also, I want to confirm that you are using the latest update for Storyline, as some issues with saving were addressed. You may also wan to look at the steps here. If you continue to see this, I would encourage you to reach out to the support team for assistance.