CompressLengthMisMatch

Feb 24, 2015

I have a slide with six layers. I made several changes and then attempted to save my project. I received a message telling me that the "project file could not be saved - CompressLengthMisMatch". I have no idea what this means and I cannot save the file at all not even with a different name so all of my changes may be lost if this cannot be remedied.

Please help. Thanks in advance.

11 Replies

Emily Ruby

9 years ago02/24/15 at 9:17 pm (UTC)

Hello Lori,

I want to confirm that you are working locally with your file as described here. Also, I want to confirm that you are using the latest update for Storyline, as some issues with saving were addressed. You may also wan to look at the steps here. If you continue to see this, I would encourage you to reach out to the support team for assistance.

Dominic Calderon

9 years ago03/26/15 at 6:49 pm (UTC)

I'm having the same issue. I'm definitely working locally and have the latest update. Have we found an answer to this yet?

Emily Ruby

9 years ago03/26/15 at 7:04 pm (UTC)

Hi Dominic,

I do not see where Lori had submitted a case. You may want to start by following the steps here.

Lori Johnson

9 years ago04/02/15 at 12:41 pm (UTC)

Hi Emily,

So sorry to be just now replying. I was able to past the issue by opening a new project and importing my entire course. I've found I've had to do this for other error messages as well, such as the Corrupted Data message.