Content is missing after Upgrading a project from Storyline 2 to 360

Hi,

I have some trouble with some projects. After upgrading the project (otherwise they won't open in 360) there is content missing.

Audio is not there and the content of the slide is not visible (but shown in the slide layer area in the lower right corner).

The funny thing is, that this only happens randomly for some slides, but not for all. Even though they have the same layout and design.

Do you have any suggestion on how to solve this?

Thanks,

Rebecca

1 Reply
Alyssa Gomez

Thanks for reaching out Rebecca, and really sorry to hear you're running into trouble. 

Would you be willing to share the original Storyline 2 project file with me? I'd like to try to upgrade it to Storyline 360 from my end. 

If you'd rather not share it publicly, you can share it privately here. Thanks!