Content Library

Oct 05, 2020

Hello,

My company has purchased a subscription; however, I am unable to access the content library. I get an error message. Please see the attachment.

Thanks,

Cheryl

Hi Cheryl and welcome to E-Learning Heroes 😊

Thanks for letting us know the error that you are experiencing in your software.

Ask your network administrator to allow communication over port 443 and add these domains to your allowlist.

Here are the common issues you may run into when installing or updating your software for anyone following along.