Content passing the wrong score to the LMS
Mar 20, 2014
Hello
I have a piece of content which includes a test at the end that the learner has to score 100% on to pass. It's published in SCORM 1.2.
On most occassions it works as expected but in about 0.5% of cases, it's reporting a pass to the LMS with a 0% score. I have just received the below code from our LMS provider who are suggesting the content is initially scoring 100% and a pass, and then changing this to a 0% (see code).
Does anyone have any ideas about why this is happening?
Any help greatly received. Thanks in advance.
Steven
|
Training record saved:<br />User: Reynoso, Myra (Myra.Reynoso411@boots.elearning)<br />Lesson: [_6NFsNE2MQ4w_course_id___6NFsNE2MQ4w_course_id_RES]<br />Status: Passed<br />Score: 100.00<br />Total time: 05:17:48.8000000 |
|
Training record saved:<br />User: Reynoso, Myra (Myra.Reynoso411@boots.elearning)<br />Lesson: [_6NFsNE2MQ4w_course_id___6NFsNE2MQ4w_course_id_RES]<br />Status: Passed<br />Score: 0.00<br />Total time: 05:17:48.8000000 |
8 Replies
Also, just to clarify, it was creaetd on the latest version.
Hi Steven,
When does your LMS think the score is changing - immediately after being set at 100%? Do you have any information about if the user is closing out of the course and then revisiting it, possibly changing the score? Are you able to determine if the behavior has only occurred for one user or on a particular type of set up (i.e. desktop vs. ipad, chrome vs. internet explorer)? I'd also recommend reviewing the troubleshooting steps here for common LMS tracking and reporting issues.
Or are they reviewing the quiz and the slides are set to reset to initial state, when they then hit the results slide it is overwriting the score
Ah, good point Phil
Thanks for your help.
It seems that if a user passes the course with 100%, leaves and re-enters, resuming from where they left off, fails the test, the course reports the score (which is less than 100%) but keeps sending 'passed' to the LMS. Even though it should change and send 'incomplete' to the LMS.
Not sure how to stop this happening. Any ideas?
Looks like your LMS is not putting the course into review mode after it is marked complete
Actually it is the other way round your LMS is doing what it should do, after a completion status is achieved it is opening in review mode
Hi Steven,
There is a way to change this review behavior as described in this article.
This discussion is closed. You can start a new discussion or contact Articulate Support.